Best Debt Collection Practices

There are several reasons that borrowers become delinquent in their accounts. Ultimately, in the months to come, maintaining a positive customer experience must be a priority, especially in the face of this unique period of credit troubles. Here are a few steps and practices to consider when collecting debts: Be Proactive Rather Than Reactive LoanCirrus integrates …

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Evaluating and Creating Debt Collection Policies

Given the current economic situation caused by the COVID-19 pandemic, logically one can anticipate that there will be a spike in volume— both in terms of new clients interested in borrowing due to financial constraints as well as existing clients who will fall behind in loan repayments. Some individuals and businesses who ordinarily would not …

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Responsible Lending During Covid-19

Now more than ever, responsible lending and risk management are vital to alternative lenders. Managing enhanced risks during times of economic stress may require you to review your credit risk rating systems and to modify loans.  Reviewing your credit risk rating systems Risk rating systems were not designed to take into consideration Acts of God, …

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Meeting Post-Covid Lending Demands

As the global economy continues to buckle under the pressure and strain caused by the COVID-19 pandemic, many people will turn to alternative lending to offset the impacts. How can you be prepared to meet such demands? Here are a few suggestions: Automate the Loan Process An increased demand for services means that your company …

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How Has COVID-19 Changed Consumer Behaviour in the Financial Sector?

If there is one thing this pandemic has done, it’s making it very clear to businesses that if they are unable to do business without a physical location, they’re not fully taking advantage of digital advancements in their respective fields. For Lenders, in particular, the ability to Lend Without Branches, comes with many benefits: Grow loan portfolio …

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How Lenders Accelerate Their Digital Transformation

Why do Lenders need Digital Transformation? Customer acquisition, “the business of getting new business” [as well as managing and growing the business you already have] is more dynamic than ever  ̶̶  and not just in the current pandemic environment. People’s perceptions of financial institutions have changed largely due to: The influence of social media platforms; …

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6 Ways Lenders Manage Fallout From Covid-19

Are you doing everything your lending business needs to do to manage the fallout from Covid-19? The Coronavirus pandemic poses a fundamental threat to lending institutions, particularly in the Microfinance space. Are you behind your competitors in dealing with this crisis? Find out key strategies and tactics that you may have missed. As an essential …

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Before You Take The Leap…

Don’t sign that software licensing agreement just yet. Do you know your TCO? What is TCO? Total Cost of Ownership (TCO) seeks to understand the entire cost associated with the ownership of Software over some period. Usually this assessment is done in comparison to a non-ownership model of software such as a Software as a …

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This Metric Could Save Your Lending Business!

Everyday I speak with Lenders around the globe and I ask them the same simple question: What does a loan cost you? What is your cost per loan (CPL)? I’m always surprised how many do not have an answer. For most, a loan in any form (Mortgage, Credit Card, Consumer Loan, Micro-loan, Payday loan, Small Business …

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The Top 5 Banking Trends for 2017

Today’s guest blog entry is from David Horton. David wrote a great piece on LinkedIn  providing his five banking technology predictions for 2017. Although dated, it’s always interesting to look back and see how we’ve done.  Enjoy!   Without a doubt, 2016 was the year ‘disruption’ became tangible. Events like Brexit, the U.S. election and India’s …

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